Business Growth

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How to set your contractor up for success with a killer brief (and how to write one)

Looking for a simplified way to get you, your contractor and client on the same page? Here’s a guide to building a comprehensive brief that will set your contractor up for success.

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Call a stranger part four: inspiring a conversation

This month we’re exploring how to use the phone as an effective tool to grow your business. In the final part of our four-part series, Mary Jane Copps, owner of The Phone Lady, shares how to inspire a conversation when you call a stranger.

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Building an onboarding process for your new employee or contractor

Hiring your first employee or contractor is a big milestone—you’re busy and successful enough to need help! Here’s a guide to building a seamless onboarding process that will set your new hire up for success.

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Call a stranger part three: empathy = conversation

This month we’re exploring how to use the phone as an effective tool to grow your business. In part three of our four-part series, Mary Jane Copps, owner of The Phone Lady, explains why empathy is the key to building a conversation.

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Make a profit every year with the Profit First Formula

We recommend Mike Michalowicz’s book Profit First for a formula that delivers sustainable small business growth. Find out what it is and how to implement it in your own business with these tips from Wave’s in-house accountant, Abbas Ali.

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Call a stranger part two: calls that get returned

This month we’re exploring how to use the phone as an effective tool to grow your business. In part two of our four-part series, Mary Jane Copps, owner of The Phone Lady, shares tips on how to leave a message that will actually get returned.

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A guide to business incubators: where to find them and how to use them

Looking for that extra push to get your company off the ground and running? A business incubator may be exactly what you’re looking for. Read this guide to find out what it is, how it can help you, and where to find one that will work for you.

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Call a stranger part one: the phone isn’t dead

This month we’re exploring how to use the phone as an effective tool to grow your business. In part one of our four part series, Mary Jane Copps, owner of The Phone Lady, explains why the phone is still one of the best ways to build a relationship and close a deal.

Two people shaking hands over a desk.

Growing your business: when to hire a contractor

If you want to grow your business, there will come a time when you can’t—and shouldn’t—do everything yourself. Here are four tips to help you decide if it’s the right time to take on a contractor.