When you’re running a small business, communication skills are essential. Whether you’re trying to get funding, pitching to a potential client, or even negotiating with suppliers or vendors, your communication skills may be the reason you are (or aren’t) successful. Here are seven areas to work on to ensure you’re the former, and not the latter.
This month we’re exploring how to use the phone as an effective tool to grow your business. In the final part of our four-part series, Mary Jane Copps, owner of The Phone Lady, shares how to inspire a conversation when you call a stranger.